HomeSafety and privacy
AI comes with risks.
A language model knows a lot, but not what your department has agreed. That is why we built Amdia differently: a smart assistant that only answers from a knowledge base validated by medical specialists. If a question falls outside it, it refers onward instead of guessing.
What the smart assistant does and doesn’t do
The care provider decides, AI prepares.
Amdia does not diagnose and gives no treatment advice: diagnosis and the choice of treatment rest with the care provider, together with the patient. The smart assistant says so upfront, and it always says on screen: AI can make mistakes and is not a substitute for a healthcare professional.
What the smart assistant does
- Record your patient’s symptoms step by step
- Record medication, medical history and allergies
- List your patient’s expectations and questions
What the smart assistant doesn't do
- Make a diagnosis
- Decide which treatment your patient gets
- Give medical advice
Validated medical knowledge
Checked by medical specialists, not by a search engine.
The information comes from a knowledge base reviewed by medical specialists. A department approves new or changed texts first.
care pathways with a validated knowledge base
of experience with patient information in hospitals and clinics
care organisations in our network
Data
Careful with what patients share.
- Stored encrypted in the Netherlands, processed in the EU.
- Only the care provider who invited the patient reads what the patient shares.
- Every question to a patient belongs to a care pathway, with a clear reason.
- Data is not kept longer than needed for care.
Consent in plain language
Four points, before the first question.
The patient sees this once, before the conversation starts. Anonymous use to improve the questions is optional.
Accessibility
Clear, calm and for everyone.
Also for patients who are less at home with medical language or technology: explanations in plain words, one question at a time and sign-in without a password. Everything is saved automatically and patients can always go back a step.
For procurement and privacy officers
Documents
- Privacy statementPublic
- Data processing agreementOn request
- Information security documentationOn request
- Support with a DPIAOn request
For everyone who receives care, and everyone who gives it.
