HomeGrievance Redress Mechanism
Grievance Redress Mechanism
Raise a concern.
This is how you raise a concern or complaint about the ESG policy of Amdia B.V., or about the impact of our products and services. We see responsible business as ongoing work, and we want to hear when something can be better.
How to raise a concern
Send your concern in writing by email to info@wellknownlabs.com. Please include:
- your name and contact details
- a description of your concern, with any supporting documents
- the date of the incident or action, if applicable
- the remedy you are seeking, if any
- any other relevant information
What you can expect
- A timely response. We assess your concern carefully and take appropriate action.
- Free of charge. Raising a concern costs you nothing.
- No retaliation. You can raise a concern without fear of retaliation.
- Confidential. On request, we keep your identity and personal details confidential. We do not share them with anyone without your explicit consent.
A medical question or a complaint about your care? Please contact your own care provider, or use the complaints procedure of your hospital or clinic.
For everyone who receives care, and everyone who gives it.
